Deleting your data

You can delete your MenuQR account and everything in it at any time. You do not need a reason, and you do not need to ask us first.

Delete it yourself

1. Sign in and open Account.
2. Choose Delete account.
3. Confirm. Your menus stop being published immediately, and the QR codes pointing to them stop working.

Ask us to do it

Write to hello@menu-qr.org from the email address on the account. We will confirm it is you, delete everything, and tell you when it is done. We answer within 30 days, and normally within a few days.

What gets deleted

• Your account and sign-in details, including any Google, Facebook or Microsoft connection.
• Your menus, dishes, prices, logos and colours.
• Your published menu pages and their files.
• Any Pro subscription, which is cancelled at the same moment so you are not charged again.

It is removed from our live systems within 30 days. Backups are overwritten on their own cycle, which takes no longer than 90 days, and nothing is restored from them except to recover the whole service.

What we may have to keep

Records that the law requires us to keep, such as invoices for accounting and tax purposes. These are kept only for that reason, and nobody uses them for anything else.

If you signed in with Facebook, Google or Microsoft

Deleting your MenuQR account removes the connection at our end. You can also remove MenuQR from that provider’s own settings: on Facebook under Settings → Apps and Websites, on Google under your Account → Data & privacy → Third-party apps, and on Microsoft under Account → Privacy → Apps and services.